We were tired of paying enterprise prices for tools we only half-used. So we built Supplo — fast, honest customer support without the bloat or the bill.
Most customer support tools were designed for large enterprises — priced accordingly, bloated with features most teams never use, and wrapped in vendor lock-in that makes switching painful.
If you were a startup, an indie developer, or a scrappy e-commerce brand, you were stuck either overpaying or settling for something that barely worked.
We think that's wrong. Your customers deserve fast, personal replies. Your team deserves tools that stay out of the way. And you deserve to own your data without a six-figure SaaS contract.
Supplo started as something we built for ourselves. When it worked, we opened it up — because we knew others needed it too.
We cut our support tool costs by 80% and our response time dropped from hours to minutes. Supplo just works.
These are the four things we come back to whenever we're not sure what to build — or what to skip.
Our pricing is public, our privacy policy is plain English, and we don't bury gotchas in footnotes. If something breaks, we tell you. If we make a mistake, we own it — no spin.
Every feature has to justify itself. We'd rather do ten things brilliantly than fifty things poorly. If a feature makes the product harder for 90% of users to serve 10%, it doesn't ship.
Your conversations are yours. Your contacts are yours. Export everything, any time. Self-host if you want. We're a tool you use — not a platform that holds you hostage.
We don't ask you to trust us — we show you. Security practices are documented, sub-processors listed, DPA publicly available. Trust built on specifics, not promises.
Support tools that are slow to load destroy the experience before the first message is sent. Our widget loads in under 2 seconds on any connection. Always.
No auto-renewing free trials. No surprise overage charges. No lock-in export blockers. If we wouldn't want it done to us, it doesn't go in the product.
We move fast and fix things. A working feature in production beats a perfect feature in design. We listen to real users and iterate in weeks, not quarters.
We're the best fit for small and mid-sized teams that value speed, ownership, and simplicity over enterprise feature lists.
Fast-moving teams that need real support tooling without enterprise pricing or seat limits
Brands that want to talk to customers in real time — across WhatsApp, Telegram, and live chat
Makers and solopreneurs who self-host and want full control over their data and stack
Teams managing multiple client products who need a clean support layer without per-product pricing
Join teams already using Supplo to support customers faster, without the bloat or the bill.