New AI Agent v2 is now live

The customer support software your team will actually use

Supplo combines live chat, a shared inbox, and self-learning AI in one platform. Flat pricing per workspace — not per seat. Starts at $29/month.

Start free — no card needed › See how it works
0
Queries auto-resolved
<2s
Avg. response time
0
Support cost reduction
0
Languages supported
Supplo — Live Support Inbox
💬 Inbox 12
🤖 AI Activity
📈 Analytics
Automations
Settings
Sarah M.2m
Where is my refund?
James K.5m
Can I upgrade my plan?
Priya S.12m
Resolved ✓ billing issue
Tom R.18m
Resolved ✓ login problem
Alex P. Online
Maria L. Away
Dev T. Online
Resolved today
247
↑ 18% vs yesterday
Avg. response
1.4s
↑ 3x faster
CSAT score
97%
↑ 12 pts this week
U
Hi, my order #4821 hasn’t arrived yet. It’s been 6 days.
AI
I found your order #4821. It’s in transit, estimated tomorrow. I’ve sent a tracking link to your email. Anything else?
U
Can I change the delivery address?
AI
Absolutely — please share the new address and I’ll update it right away. ✓
Trusted by fast-growing teams worldwide
Airwave
Novaloop
Stackify
Orbitly
Velora
Lumex
Built to perform

One platform. Live chat, shared inbox, and AI that gets smarter every day.

Supplo isn’t a chatbot. It’s a full AI support system that learns from your docs, integrates with your stack, and gets smarter every day.

🧠
AI that actually understands context

Supplo reads multi-turn conversations, understands intent, and gives accurate answers — not templated replies. Trained on your help docs, FAQs, and past tickets.

Instant escalation with full context

When a query needs a human, Supplo hands off instantly with the full chat history, customer profile, and suggested resolution pre-loaded. Zero repetition for customers.

🔗
Plugs into your existing tools

Connect to Shopify, Intercom, Zendesk, Slack, HubSpot, and 40+ integrations in minutes. No rebuilding your workflow — just plug in and go live.

📈
Analytics that reveal root causes

See exactly what questions repeat, which topics drive unhappy customers, and where your docs have gaps. Fix problems before they become tickets.

Setup in minutes

Live in 15 minutes flat.

No engineering required. Connect your knowledge base and go.

01
📄
Connect your knowledge

Import help docs, FAQs, URLs, or PDFs. Supplo reads everything and builds its understanding in seconds.

02
⚙️
Configure your workflow

Set escalation rules, response tone, and team routing. Supplo adapts to how you work — not the other way around.

03
🚀
Go live. Watch it work.

Embed the widget or connect via API. Your AI agent starts handling queries immediately, learning with every conversation.

Why teams choose Supplo

Less ticket chaos.
Happier customers.

Resolve before you even open the ticket

80% of queries get answered instantly — so your team only touches conversations that actually need them.

No more agents starting from scratch

Every escalation arrives with full context: conversation history, customer data, and a suggested reply drafted by AI.

Scale support without scaling headcount

Handle 10x the volume with the same team. Supplo covers nights, weekends, and spikes — no overtime, no SLA breaches.

CSAT scores that actually improve

Faster responses, more accurate answers, zero wait times. Teams using Supplo see +18 CSAT points on average.

Live resolution demo
C
I need to cancel my subscription and get a refund.
AI
I’ve located your account. You’re on the Pro plan (renews Apr 5). I can process a full cancellation and refund right now — it takes 3–5 business days. Shall I go ahead?
✓ Resolved by AI — no agent needed
1.8s response
What customers say

Teams love what they see.

★★★★★

“We went from 400 tickets a day to our team only touching about 80. The rest just vanish. The AI is genuinely good — customers can’t tell the difference.”

MR
Marcus Reid
Head of Support · Stackify
★★★★★

“Setup took literally 12 minutes. We hooked it up to our Shopify store and help docs, and by the next morning it was handling order questions all on its own.”

SL
Sophie Laurent
Founder · Velora Store
★★★★★

“Our CSAT went from 78% to 94% in six weeks. The escalation handoff is seamless — agents get full context and customers don’t have to repeat themselves.”

TN
Tariq Nour
CX Director · Orbitly

Pricing that scales with your business

Flat per-workspace pricing — not per seat. Your whole team included.

Starter
$ 29 /mo

For small teams getting started with live chat

Start free trial
  • 3 agents included
  • Live chat widget
  • Shared inbox
  • 100 AI resolutions/month
  • Knowledge base (up to 50 articles)
  • 7-day conversation history
  • Basic widget customization
  • Email notifications
  • Email support
  • PDF & URL knowledge ingestion
  • Analytics dashboard
  • Canned responses
  • Auto-assignment rules
  • API access & webhooks
  • SAML SSO
Scale
$ 199 /mo

For established teams with high conversation volume

Start free trial
  • Unlimited agents
  • Everything in Growth
  • API access & webhooks
  • SAML SSO
  • Custom widget domain
  • SLA reports
  • Multi-language widget
  • Custom data retention policy
  • Dedicated onboarding call
  • Phone & priority support
  • Custom AI training
  • Remove “Powered by Supplo” branding

+ $0.04 per AI resolution above your plan’s monthly limit

All plans include a 14-day free trial. No credit card required.

💡
Compare: Intercom charges $0.99 per AI resolution. On 1,000 resolutions/month that’s $990 with Intercom vs $40 with Supplo.
Got questions?

Frequently asked questions

How much does Supplo cost?
Supplo starts at $29/month per workspace — not per seat. Your whole team is included at one flat price. See full pricing. AI resolutions are billed at $0.04 each above your plan limit.
Is Supplo a good Intercom alternative?
Yes. You get the same core features — live chat widget, AI auto-resolution, and shared inbox — at a fraction of the price. Intercom charges $0.99 per AI resolution. Supplo charges $0.04.
How does the AI auto-resolution work?
When a visitor sends a message, Supplo searches your knowledge base and replies automatically with the most relevant answer. Every resolved conversation trains the AI — it gets smarter every day, with zero manual work.
Do I need technical skills to set up Supplo?
No. Paste one script tag on your website and your chat widget is live. The whole setup takes about 5 minutes — no engineering required.
What happens when the AI can’t answer?
If the AI’s confidence score is below the threshold you set, it quietly routes the conversation to a human agent — no awkward or wrong messages sent to your customer. Your team picks it up with full context already loaded.
How does Supplo learn about my business?
You connect your knowledge sources — help docs, FAQs, website URLs, PDFs, or past tickets. Supplo reads and indexes everything automatically via the knowledge base. No manual training required.
Can I try it before paying?
Yes — free 14-day trial, no credit card required. You only pay when you’re convinced.

Your support team deserves
a smarter AI partner.

Join 2,000+ teams who resolved more tickets, reduced costs, and improved CSAT — without hiring more agents.

No credit card required · 14-day free trial · Cancel anytime