Email

Email Ticketing, Powered by AI

Turn your support inbox into organised tickets: AI drafts and resolves replies, conversations are assigned and tracked, and nothing gets lost.

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A shared support mailbox quickly becomes chaos — missed emails, duplicate replies, no visibility. Supplo turns incoming email into clean, assignable tickets with AI doing the heavy lifting.

The AI agent reads each email, retrieves context from your knowledge base, and drafts or sends a grounded reply — while your team keeps full control and visibility from one inbox.

How it works

Connect your inbox

Forward or connect your support email address to Supplo.

AI drafts replies

Each email gets a grounded draft or auto-reply from your knowledge base.

Track every ticket

Assign, tag, and resolve — with email alongside chat and social.

Works with the rest of Supplo

Frequently asked questions

Is Supplo an email ticketing system?

Yes — Supplo converts incoming support emails into trackable tickets in a shared inbox, with AI-drafted replies.

Can AI answer support emails?

Yes. Supplo's AI agent drafts or sends grounded replies and hands off to a human based on your confidence threshold.

Does email work with the other channels?

Yes — email tickets live in the same inbox as chat, WhatsApp, Instagram, Messenger and Telegram.

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$0.04 per AI resolution. Flat monthly pricing. 14 days free, no credit card.

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