Turn Instagram DMs into a real support channel: AI answers FAQs instantly, your team replies from a shared inbox, and no message slips through the cracks.
Start free trial →For many brands, Instagram DMs are a flood of repeat questions about orders, sizing, and availability. Answering them in the app doesn't scale and means messages get missed.
Supplo connects your Instagram account to a shared inbox where AI handles the common questions automatically and your team picks up the rest — all tracked, assigned, and searchable.
Link your Instagram professional account to Supplo securely.
Common DMs get instant, grounded answers from your knowledge base.
DMs sit alongside chat, email and WhatsApp so nothing is missed.
Yes — Instagram DMs route into a shared inbox where you can assign, reply, and track conversations as a team.
Yes. Supplo's AI agent resolves common DMs automatically and escalates to a human when needed.
No — every DM is captured in the inbox with status tracking, so nothing falls through the cracks.
$0.04 per AI resolution. Flat monthly pricing. 14 days free, no credit card.
Start free trial →