Real-time messaging. AI replies. Voice messages. File sharing. A built-in knowledge base. 9 languages. All in one widget — installed with one script tag.
No credit card needed · Works on any website · Setup in under 5 minutes
Built from real conversations. No feature bloat. No missing essentials.
Your AI agent reads your knowledge base and auto-answers common questions instantly — 24/7. When it can't help, it hands off to a real agent with full context intact.
Messages appear instantly — no polling, no refresh. Typing indicators for both visitor and agent, auto-scrolling, and a multi-line auto-resizing textarea that feels natural to use.
Visitors can record and send voice notes directly in the chat. Built-in mic access with a live timer — no third-party app, no phone number required.
Visitors can attach PDFs, documents, videos, and images. Photos render inline with lazy loading — click to expand in a full lightbox. Files get clean download links.
Agents and AI can format replies with bold text, links, inline code, bullet points, and numbered lists. Messages look polished and scannable — not like a wall of plain text.
Visitors can switch to the Articles tab and search your help docs without leaving the widget. Category filtering, full article view, and a back button — self-service built right in.
All conversations flow into one shared inbox — assign, reply, and collaborate across your whole support team. Agent names show in chat so visitors always know who they're talking to.
Match your website perfectly. Change colors, your business name, logo, and welcome message from the Supplo dashboard. No code — it takes 60 seconds and looks completely native.
After each conversation, Supplo shows a 5-star satisfaction survey with an optional comment field — once per session, so it never feels pushy. Track scores in the dashboard.
The widget automatically detects your visitor's browser language and switches UI labels, placeholders, and prompts to match. No config — works in EN, ES, FR, DE, PT, AR, ZH, HI, JA.
Fully responsive with special handling for iOS keyboard behavior and viewport resizing. Touch-friendly buttons, proper safe-area insets, and smooth animations — even on a 4-year-old iPhone.
Optionally collect a visitor's name and email before chat starts. An inline email prompt also appears mid-conversation if they haven't identified themselves — so you always have a follow-up channel.
No developer needed. No week-long integration. Just sign up, customize, paste one line of code.
Sign up free, name your workspace, and invite your team. No credit card required. Your shared inbox is ready immediately.
Pick your brand color, upload your logo, write a welcome message, and load your knowledge base. Takes less than 5 minutes — all from the dashboard.
Copy a single line of JavaScript and paste it before your closing </body> tag. The widget goes live across your entire site instantly.
Every chat from your widget flows into a shared inbox. Assign to agents, leave internal notes, and resolve tickets together — in real time.
The widget detects your visitor's browser language and automatically switches all UI text — labels, placeholders, buttons, everything. Your team doesn't need to do anything.
Real numbers. Real businesses. No made-up stats.
"We went from a 6-hour average response time to under 2 minutes. The AI handles 80% of our tickets now. Supplo paid for itself in the first week."
"The voice message feature alone has changed how our customers communicate with us. Supplo feels like a tool built by people who actually run a support team."
"Our visitors chat in 6 different languages. The auto-detect feature means we never have to think about it — the widget just adapts. It's seamless."
Most live chat tools make you pay extra for features that should come standard. Supplo doesn't.
| Feature | Supplo | Basic chat tools | Enterprise plans |
|---|---|---|---|
| Real-time WebSocket messaging | ✓ Included | ✓ | ✓ |
| AI-powered auto-replies | ✓ Included | ✗ Add-on | ~ Expensive |
| Voice message recording | ✓ Included | ✗ Not available | ✗ Not available |
| File attachments & image lightbox | ✓ Included | ~ Paid plans | ✓ |
| Built-in knowledge base tab | ✓ Included | ✗ Separate product | ~ Add-on cost |
| 9-language auto-detect | ✓ Included | ✗ English only | ~ Manual config |
| CSAT surveys | ✓ Included | ✗ Not available | ~ Add-on |
| Emoji picker | ✓ Included | ~ Some plans | ✓ |
| One-script installation | ✓ Always | ✓ | ~ Complex setup |
Everything you need to know before you add that script tag.
Join teams who replaced slow email support with a chat experience their customers actually enjoy — AI replies, voice messages, team inbox, and more. Free to start.